Privacy Policy

Introduction

Welcome to VetCetera Health Care Pvt Ltd ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our ecommerce store and use our services.

Information We Collect

We collect information about you in various ways when you use our services. The types of information we may collect include:

  1. Personal Information:

    • Name
    • Email address
    • Phone number
    • Shipping address
    • Billing address

  2. Payment Information:

    • Credit/debit card details
    • Bank account details
    • Other payment details

  3. Technical Data:

    • IP address
    • Browser type and version
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Other technology on the devices you use to access this website

  4. Usage Data:

    • Information about how you use our website, products, and services

  5. Marketing and Communications Data:

    • Your preferences in receiving marketing from us and your communication preferences

How We Use Your Information

We use the information we collect in the following ways:

  1. To Provide and Manage Our Services:

    • Processing your orders and transactions
    • Delivering products and services you purchase
    • Managing payments, fees, and charges

  2. To Improve Our Services:

    • Understanding and analyzing how you use our services
    • Developing new products, services, features, and functionality

  3. To Communicate with You:

    • Sending you updates, newsletters, and marketing communications
    • Responding to your inquiries, feedback, and customer service requests

  4. To Protect Our Business:

    • Detecting and preventing fraud and other illegal activities
    • Ensuring the security of our website and services

Sharing Your Information

We may share your information with third parties in the following situations:

  1. Service Providers:

    • We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, and marketing assistance.

  2. Legal Requirements:

    • We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  3. Business Transfers:

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  1. Access: You may have the right to access the personal information we hold about you.
  2. Correction: You may have the right to correct any inaccuracies in your personal information.
  3. Deletion: You may have the right to request the deletion of your personal information.
  4. Objection: You may have the right to object to the processing of your personal information.
  5. Restriction: You may have the right to request the restriction of the processing of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

VetCetera Health Care Pvt Ltd
Phone: +91 8943212000
Email: info@vetcetera.in